| 8 July |
Add live help to your site |
One advantage of the internet is the immediacy of whole process. After customers find your site and what they are looking for, they can contact you by phone or use a contact form if you have one. In this day and age, with the wide spread use of I.M (instant messaging) software like MSN Live Messenger, customers are often quite comfortable using a text chat window to contact the business help desk immediately. (more…)